Privacy Policy

Solar Depot is the controller of the personal data described in this policy. Address: 121 East 89th Street, New York, NY 10128, USA. Email: Contact@solardepot-us.com. Phone: +1 (212) 722-9555.

When you send a request through the “Discuss a Project” form we receive:

• your name and email address (required);
• phone number and country / city, if you choose to provide them;
• project type and any project details you write in the message;
• the language version of the site you used;
• your IP address and the date and time of the request — stored with the request to protect the form against spam and abuse.

Our hosting provider may also keep standard technical server logs (IP address, browser type, requested page, time) for security and troubleshooting. We do not ask for and do not want sensitive data (health, financial account numbers, government IDs) — please do not include it in the form.

• to answer your request, prepare an estimate or commercial proposal and discuss your project;
• to communicate with you about an ongoing request or project;
• to keep the website secure and prevent spam and misuse;
• to comply with legal obligations.

We do not sell your personal data, we do not use it for automated decision-making, and we do not add you to marketing mailing lists without your separate consent.

Where data-protection laws such as the EU/UK GDPR apply, we process your data on the following bases: taking steps at your request before entering into a contract (answering your inquiry); our legitimate interests (site security, spam prevention, running our business); your consent (optional analytics cookies — you can withdraw it at any time); and compliance with legal obligations.

Essential storage. We store a single entry in your browser’s local storage that remembers your cookie choice, so the banner does not appear on every visit. It contains no personal data and is required for the site to respect your choice.

Analytics cookies. These are used only if you click “Accept all” in the cookie banner. At the time of this update the site does not run any analytics or advertising tools; if we add them, they will load only after your consent and this policy will list them.

Third-party content. Images on the site are delivered by the Unsplash image CDN (images.unsplash.com). To display them your browser connects to Unsplash servers, which receive your IP address as part of a normal web request. We do not set advertising or tracking cookies.

You can change your choice at any time with the “Cookie settings” link in the footer, and you can delete stored data in your browser settings.

We share personal data only when necessary and only with:

• service providers that host the website and deliver email on our behalf, under contracts that require them to protect the data and use it only on our instructions;
• our professional advisers (for example lawyers or accountants) where needed;
• public authorities, if we are required to do so by law.

If we work with a local installation or engineering partner on your project, we will tell you before sharing your details with them.

We work with clients worldwide and our main office is in the United States, so your data may be processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

We keep inquiry data for as long as needed to handle your request and for up to 24 months after our last contact, unless a longer period is required by law (for example, for contracts and accounting records). After that the data is deleted or anonymized.

The website is served over an encrypted connection (HTTPS), form submissions are validated and rate-limited, and access to stored requests is restricted to people who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

Depending on where you live, you may have the right to:

• access the personal data we hold about you and receive a copy;
• correct inaccurate data or delete your data;
• restrict or object to certain processing;
• receive your data in a portable format;
• withdraw consent at any time, without affecting earlier processing;
• lodge a complaint with your local data-protection authority.

California residents may request to know and delete their personal information; we do not sell or “share” personal information for cross-context behavioral advertising. To exercise any right, write to us at Contact@solardepot-us.com. We will reply within 30 days and may need to confirm your identity.

This website is intended for businesses and adults. We do not knowingly collect personal data from children under 16.

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be highlighted on the website.

Questions about this policy or your data: Contact@solardepot-us.com, +1 (212) 722-9555, 121 East 89th Street, New York, NY 10128, USA.